BookingHQ
Software for independent properties, and a direct way to book them.
BookingHQ runs a hotel's website, bookings, channels and front desk in one place. An AI voice assistant answers and makes the calls, Jev decides which bookings are worth chasing, and travellers book straight from the people who run the property. The AI assistant is Results as a Service: you pay it for the bookings it closes.
Travelling?
Find somewhere to stay
Search independent hotels, guesthouses and residences, and book direct with the property.
Run a property?
List it on BookingHQ
Take direct bookings on your own domain, and let the AI front desk work the phone — you pay it for the bookings it closes.
The AI assistant · Results as a Service
You pay the AI assistant for the bookings it closes.
BookingHQ itself is a plan — a subscription, with a commission where your plan includes one, exactly as the pricing page sets out. The AI assistant is different. It is Results as a Service: it works your calls, stalled checkouts and enquiries, and what you pay for is the lead it turns into a confirmed booking.
Paid per closed booking
When the assistant turns a call, an abandoned cart or an enquiry into a confirmed reservation, that booking is the result you pay for.
Results, not seats
No per-agent licence and no AI add-on tier. The assistant earns when it closes a deal for you.
Every result itemised
Each booking the assistant closed is listed on your invoice, so you can see exactly what you paid for.
Your plan stays your plan
Subscription and commission work as designed. The assistant's results fee applies only to the bookings it closes.
The voice assistant
An AI front desk that picks up — and calls back.
It answers the property's phone around the clock with your real rates, availability and policies, and it makes the calls a busy desk never gets to. It only knows what it needs: rates, the reservation it is calling about, your FAQs and house rules — not your ledger, your staff or other guests.
- It says it is an AI whenever it is asked.
- It never calls a guest who said no — do-not-contact is immediate.
- It never invents an answer; it hands over to a person with the whole thread.
- It can run in draft until you have watched it and agree with it.
Answers every call
Quotes live rates, checks availability and takes the booking — at 3 a.m. as well as at noon.
Confirms new reservations
Calls the guest, gives arrival details and collects what you still need: an ID, an arrival time, a deposit.
Rescues stalled checkouts
Works out why a cart stopped, answers it against your real policy, sends a payment link and confirms on the same call.
Prevents no-shows
Nobody in by six? It checks they are on their way, so a late arrival is not written off at midnight.
Catches unhappy guests
Hears the real problem while it is still a conversation, before it becomes a one-star review.
Hands over cleanly
When a person should take it, the call arrives with the transcript, the booking and what the guest wants.
Jev · the decision layer
Jev decides what is worth doing, so more enquiries become reservations.
A property sees more leads, half-finished bookings and messages than anyone can chase. Jev reads each one against what has actually converted before and decides: call now, call later, send a message, or leave it. The voice assistant and your team act on those decisions; Jev learns from how they turn out.
Recovers the right abandoned bookings
Picks which stalled checkouts are worth a call and when — and only for guests who agreed to be called.
Ranks your leads
Scores every enquiry so the guest most likely to book is answered first, not whoever wrote last.
Triages guest messages
Sorts support requests by urgency and sends each to whoever should handle it — the AI or a person.
Reviews every AI call
After each call it flags the follow-ups a person should own, so nothing promised on the phone is dropped.
Learns from outcomes
Every booking won or lost recalibrates its next decision, property by property.
Stays inside your rules
Consent, do-not-call lists and the limits you set are checked before anything is dialled.
What BookingHQ runs for a property
Direct bookings
A booking engine with live rates, deposits and payments, on your own address.
A website
Pick a theme and go live the same day, on our address or your own domain.
Channel sync
70+ channel connections, with availability and rates kept in step.
Google listings
Your property on Google Business and Google Hotels, pointing at your own booking page.
The stay marketplace
Listed on stay.bookinghq.net, where travellers book you directly.
Guest app and inbox
Calls, WhatsApp, email and chat in one thread per guest.
Accounting and tax
Double-entry books, invoices and owner statements produced, not assembled.
Kitchen and F&B
Menus, guest orders and the kitchen display, tied to the room folio.
An AI front desk you pay for results.
Pick your plan, switch on the AI assistant, and pay it for the bookings it closes.